What makes a good boss? What separates the worst managers from the best? How can you keep your team happy and engaged, even as they and the work continues to grow and change? How can you get the leadership balance right between overlord and buddy? These are the questions that plague me. It’s no small thing to have a group of smart, caring, and committed people looking to you each weekday (and some weekends too) for guidance and support. People are incredibly complex and bring […]